Resolv (Nairobi) Overview

  • Year Founded
  • 2019

Year Founded

  • Status
  • Private

  • Employees
  • 57

Employees

  • Latest Deal Type
  • Early Stage VC

  • Latest Deal Amount
  • $3.5M

  • Investors
  • 8

Resolv (Nairobi) General Information

Description

Operator of an interactive customer service platform designed to offer interactions via cloud-based, secure, and interactive AI-powered analytics. The company's platform focuses on improving team efficiency, productivity, and output, all while understanding customer behavior through an omnichannel customer support tool and proactively assisting in handling all customer relationships in a timely and professional manner, enabling clients to receive a warm reception and an understanding response.

Contact Information

Website
www.useresolv.com
Formerly Known As
Dial Afrika
Ownership Status
Privately Held (backing)
Financing Status
Venture Capital-Backed
Corporate Office
  • 9th floor, Kism Plaza
  • Along Ngong Road
  • Nairobi
  • Kenya
+254 0795
Primary Industry
Business/Productivity Software
Other Industries
Media and Information Services (B2B)
Communication Software
BPO/Outsource Services
Vertical(s)
SaaS
Corporate Office
  • 9th floor, Kism Plaza
  • Along Ngong Road
  • Nairobi
  • Kenya
+254 0795

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Resolv (Nairobi) Valuation & Funding

Deal Type Date Amount Raised to Date Post-Val Status Stage
4. Early Stage VC $3.5M Completed Generating Revenue
3. Seed Round 01-Jun-2022 Completed Generating Revenue
2. Accelerator/Incubator 09-Oct-2023 $1M $1.1M Completed Generating Revenue
1. Seed Round 21-Jun-2022 $100K $100K Completed Generating Revenue
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Resolv (Nairobi) Comparisons

Description
Primary
Industry
HQ Location
Employees
Total Raised
Post Valuation
Last
Financing
Details
Operator of an interactive customer service platform designed to offer interactions via cloud-based, secure, and interac
Business/Productivity Software
Nairobi, Kenya
57 As of 2025

San Francisco, CA
 

New York, NY
 
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Resolv (Nairobi) Competitors (6)

One of Resolv (Nairobi)’s 6 competitors is Zendesk, a Private Equity-Backed company based in San Francisco, CA.

Company Name Financing Status Location Employees Total Raised Last Financing Date/Type Last Financing Amount
Zendesk Private Equity-Backed San Francisco, CA
Chatdesk Venture Capital-Backed New York, NY
Genesys Private Equity-Backed Menlo Park, CA
Ameyo Formerly VC-backed Gurgaon, India
Avaya Formerly PE-Backed Morristown, NJ
To view Resolv (Nairobi)’s complete competitors history, request access »

Resolv (Nairobi) Signals

Growth Rate

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Growth
Weekly Growth

Size Multiple

Median
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Resolv (Nairobi) Investors (8)

Investor Name Investor Type Holding Investor Since Participating Rounds
Google Accelerator Accelerator/Incubator Minority
Expert DOJO Venture Capital Minority
Angel (individual) Minority
FrontEnd Ventures Venture Capital Minority
Angel (individual) Minority
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Resolv (Nairobi) FAQs

  • When was Resolv (Nairobi) founded?

    Resolv (Nairobi) was founded in 2019.

  • Where is Resolv (Nairobi) headquartered?

    Resolv (Nairobi) is headquartered in Nairobi, Kenya.

  • What is the size of Resolv (Nairobi)?

    Resolv (Nairobi) has 57 total employees.

  • What industry is Resolv (Nairobi) in?

    Resolv (Nairobi)’s primary industry is Business/Productivity Software.

  • Is Resolv (Nairobi) a private or public company?

    Resolv (Nairobi) is a Private company.

  • What is Resolv (Nairobi)’s current revenue?

    The current revenue for Resolv (Nairobi) is .

  • How much funding has Resolv (Nairobi) raised over time?

    Resolv (Nairobi) has raised $5.6M.

  • Who are Resolv (Nairobi)’s investors?

    Google Accelerator, Expert DOJO, , FrontEnd Ventures, and are 5 of 8 investors who have invested in Resolv (Nairobi).

  • Who are Resolv (Nairobi)’s competitors?

    Zendesk, Chatdesk, Genesys, Ameyo, and Avaya are some of the 6 competitors of Resolv (Nairobi).

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