Facebook agrees to $1B deal for CRM specialist

Facebook has agreed to acquire Kustomer, a provider of customer relationship management software, with reports indicating the deal values the New York-based startup at or just over $1 billion. Kustomer has raised over $170 million in prior venture backing from firms including Battery Ventures, Boldstart Ventures and Redpoint Ventures, reaching a $710 million valuation last year, according to PitchBook data.

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